RadioRay Privacy Policy
RadioRay plays internet radio stations that you add yourself. It has no accounts, no servers of its own and no advertising. Unless you switch them off in Settings, it sends usage statistics that are not linked to you, which never include the names or addresses of your stations. This policy explains what stays on your device, what your device sends to others, and what we receive if you write to us.
1. Who is responsible for your data
The controller of your personal data is Ojciec LLC, the developer of RadioRay, a limited liability company registered in Texas, United States. Its postal address for legal notices is that of its registered agent, Texan Registered Agents, in Austin, Texas. For privacy matters and to exercise your rights, write to support@radioray.cc.
2. Data stored on your device
The app keeps the following on your device only. None of it is sent to us:
- your radios and stations, including their stream, song information and logo addresses;
- your favorite stations, the station picked last on each radio and which radio is shown;
- your settings, such as the volume and the options in Settings;
- how many times you listened for a while and whether a rating was requested, so that the app asks for one at most once;
- whether you ever sent a tip, so that the app can thank you instead of asking;
- the addresses of pictures that stations send for songs without a picture of their own, so that the app can skip them.
Files you import or export are read and written only where you choose. Your device's own backup, such as Android backup or an iCloud or computer backup of your iPhone, may include this data under your account with that provider.
3. Data your device sends to others
To play a station, your device connects directly to the addresses of that station, without going through us. This covers the audio stream or its playlist, the feed with the song now playing, station logos and song pictures. Importing from a link connects to that link in the same way.
The operators of those services receive what any website receives from a visitor: your IP address, the time of the request and technical details of the app or device. You choose which stations to add. Those operators are independent of us, and their own privacy policies apply.
A tip in the app is an in-app purchase made through the App Store or Google Play, under their terms and privacy policies. We do not receive your payment details; the store tells the app only whether the purchase went through.
4. Usage statistics
To see how the app is used and where it fails, it sends statistics to Aptabase, our analytics provider, on its servers in the United States. If you live elsewhere, including in the European Union, your statistics leave your country for the United States. You can switch them off at any time in Settings, under Usage statistics; the app stops collecting them from that moment. What it already collected waits on your device for up to a minute before it goes out.
The statistics cover which actions happen, such as starting playback, adding a radio, importing, using the sleep timer or sending a tip, with counts and rough ranges, like how long a session lasted, whether an import came from pasted text, a link or a file, why one failed, and the type of an error. With each one go the time, your system and its version, your device's language and region setting, the app's version and a random session number, which is new whenever the app restarts or has been idle for an hour. They never include the names or addresses of your radios and stations, the songs you hear, the amount of a tip or any advertising, device or account identifier.
Your device connects to Aptabase directly, so Aptabase receives your IP address. It uses it to work out your country and region, and to count unique users with a code it computes from the IP address using a secret that changes every 24 hours and is deleted within 48 hours, so the code cannot be followed from one day to the next. The IP address itself is not stored. Aptabase keeps the statistics for up to 5 years. As we cannot connect them to a person, we cannot find or delete those of a particular user. The legal basis is our legitimate interest in understanding and improving the app (Article 6(1)(f) GDPR).
5. If you contact us
Contact Us opens an email in your own email app, with the app's version in the subject and, under room for your message, the app's version and build, your device's model and its system version. You see all of it and can change or remove it before sending. If you send it, we receive your email address and whatever the email holds, and use them only to reply and to look into the problem you describe. We keep this correspondence for 12 months after our last message, then delete it. The legal basis is our legitimate interest in answering you (Article 6(1)(f) GDPR). We are based in Texas, United States, so your message is received and kept there. It passes through Cloudflare, which forwards it to the mailbox of our email provider. Your email provider also processes it.
6. Our website
This website runs on Cloudflare, which receives what any website receives from a visitor: your IP address, the time of the request and technical details of your browser. It may process them in the United States and other countries. The site itself uses no analytics and sets no cookies. The Buy Me a Coffee link on the home page opens that service's website, where its own privacy policy applies. The legal basis is our legitimate interest in running the site (Article 6(1)(f) GDPR).
7. Deleting your data
Delete your radios and stations in the app, or uninstall the app to remove everything it stored on your device. To have your correspondence with us deleted, write to the address in section 1.
8. Your rights
Apart from the statistics in section 4, which we cannot connect to a person, we only hold personal data if you write to us. For that data you can ask for access, correction, deletion, restriction or a copy, and you can object to its use. If you live in the European Economic Area or the United Kingdom, you can also complain to your local data protection authority.
9. Children
The app is not directed at children and does not knowingly collect personal data from them. Stations are chosen by the user, and we do not control what they broadcast.
10. Changes to this policy
If the way the app handles data changes, we will update this page and the date at the top.
11. Contact
Ojciec LLC — support@radioray.cc